Yes. Our EU data centres and internal processes follow GDPR. A Data Processing Agreement (DPA) is available on request.
Aug 14, 2026
Yes. Selected facilities hold PCI-DSS v3.2.1, HIPAA and SOC 2 Type II attestations. Reports are available under NDA.
Burstable VPS nodes use fair-share scheduling. Sustained 100 % utilisation for >12 h may trigger throttling; consider a dedicated-vCPU plan.
We guarantee 99.9 % uptime. Each full 30 min of downtime yields 5 % service credit, up to 100 % of the monthly fee.
We operate a 24/7 abuse desk. On valid notice we alert the customer and allow 24 h to respond before further action, unless content is illegal.
Automated snapshots are kept 7 days by default. Retention up to 90 days is available on Enterprise tiers.
